Recent Commercial Posts

Is Your Business Ready for Winter Weather?

1/14/2022 (Permalink)

Is your business ready for the incoming winter season? With colder temperatures and inclement weather coming in, there’s a whole new set of things to watch out for and prepare for. We here at SERVPRO of Hampton North wanted to share with you some winter tips to make sure that the holiday season for your business goes off without a hitch!

  • Paths, entrances, and floors should be clear. 
    • Keep mats at entrances that help to absorb any water that may get tracked in
    • Make sure to have someone arranged to clear snow/ice from outside walkways, parking lots and roads
    • If conditions are icy consider sand or salt to help prevent people from slipping
  • Heating your business
    • The inside of your building should be at least 40-45°F to help prevent any pipes from freezing
    • Consider doing a walk through of your business before it gets too cold and make sure that all windows, doors, etc., are all properly weather sealed to prevent drafts and costly heating bills
  • Have a plan
    • Have an emergency plan should something go wrong
    • Make plans on how to communicate with employees regarding storms and how to handle things should the storms get serious
    • Inspect all snow equipment and ensure it’s in good condition

While we hope these tips help to prevent you from being forced to call us in an emergency, should you find your business on the receiving end of a frozen and busted pipe, or any other sort of winter water damage to your property, our team of professionals are equipped to handle any size commercial losses. We’re trained to take care of anything from mom-and-pop shops, to large multi floor hotels. SERVPRO of Hampton North is here to help, so give us a call!

Holiday Decoration Safety

12/2/2021 (Permalink)

Everyone’s favorite time is just around the corner. Holiday season! The weather’s changing and everyone’s trying to guess the appropriate time to but the Christmas music on the radios and put up the lights, but it’s important to remember to not get lost in the decoration excitement and make sure that everything is done safely.

Putting up lights is a great way to celebrate and spread holiday cheer, just be sure to inspect all of the cords for frayed wires or broken bulbs, and never plug in more lights than the recommended amount to avoid overloading the circuit.

Make sure that your decorations are fire retardant, never use an open flame as part of a decoration, and especially do not hang any decorations from your fire suppression systems.

Doorways, walkways and building entry and exit points should be clear from obstructions and emergency exit signs should still be clearly visible.

We hope you have a safe and happy holiday season, and should you encounter any emergencies requiring our restoration services please don’t hesitate to give us a call!

SERVPRO Uses Ozone Machines

11/8/2021 (Permalink)

Weird, funky, or otherwise just unpleasant odors can plague any businesses, particularly older buildings and any that have suffered from and water or fire damage. While some odor mitigation can be done with just skillful cleaning oftentimes it can require some specialized equipment. This is where the ozone generator comes into play. Ozone generators should be used by professionals who are trained in their use, but for those of us that are not professional odor mitigators, this is the basics behind how they work:

Ozone generators function by scrubbing organic materials out of the air by means of artificial ozone gas. The generators create ozone by adding a third oxygen atom to an oxygen molecule (O2 to O3). This gas is unstable and highly reactive. That third atom bonds with the air pollutants and changes the chemical makeup (oxidation) causing the odor particles to become inactive.

If you’re struggling with an unpleasant odor making your business a place no one wants to be call SERVPRO and let our trained team help make your building “Like it never even happened.”

Professional Commercial Cleaning in Hampton, VA

10/18/2021 (Permalink)

With businesses being fully open again with foot traffic increasing, and now that flu season is upon us. Keeping your commercial building clean is more important than ever for not just your customers but your staff too!  Fear not, for our local SERVPRO of Hampton North is here to help with any of your commercial cleaning needs.

Cleaning Services that we offer our local businesses:

  • Biohazard and Sewage
  • Carpet and Upholstery
  • Odor Removal
  • Walls, Floors, and Ceilings
  • Air Ducts and HVAC
  • And more!

Anything that your regular cleaning staff doesn’t handle, we do!

We train our employees constantly so that you can be sure your commercial building is getting the best techniques and expertise that you deserve to keep your business in tiptop shape.

No matter the size of your building or business, high-rise apartments, industrial warehouse, or boutique restaurant, SERVPRO of Hampton North will take on any job, there are none too large! Give us a call at 757-825-9700 and let us know how we can help!

Water Damage Process in Hampton, Virginia

9/21/2021 (Permalink)

When water damage occurs, it can cause a lot of stress, especially for the business owners. We understand the negative impact that this can cause a business by closing its doors and losing essential revenue. Here is a quick understanding of the water restoration process that the SERVPRO of Hampton North professionals will perform:

  1. Inspection and Water Damage Assessment -  inspect your property’s water damage, determining the type of water damage and the areas affected.
  2. Water Removal/Extraction - water is removed using our powerful pumps and vacuums during the water removal process.
  3. Drying and Dehumidification - use specialized equipment to target the water that’s harder to access. They  draw the remaining water and moisture from your property with air movers and dehumidifiers.
  4. Cleaning and Sanitizing - we can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
  5. Restoration - replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Hampton North’s knowledge of the water mitigation and restoration industry is no match for the other guys who may cut corners. Our experienced crews will work diligently and efficiently to restore your business back to pre-water damaged condition.

Emergency Preparedness for Your Building

7/13/2021 (Permalink)

SERVPRO of Hampton is a 24/7 Emergency Service provider no matter the time or the day, we will respond when disaster strikes.  

We want to help you make a quick recovery which is made possible with a quick response after disaster strikes. SERVPRO of Hampton has prepared an Emergency Ready Profile sample for you to view and to consider implementing in your own business. 

Did you know that we will come to you and help you get your business profile set up so that when disaster does strike, the information in your Hampton Emergency Ready Profile will help to get your business up and running.

At SERVPRO of Hampton, we are here to help get your business doors open again and minimize your loss of revenue caused by the loss of operations. Call us at 757-825-9700 to schedule your complimentary profile.

Preventative Tips for Your Commercial Building

1/13/2021 (Permalink)

Proactive maintenance can help prevent damage to a property, saving time and money throughout the year and can also help with insurance claims.  Below are a few items to be examined and cleaned.

Roof and Exterior

Wind, snow and rain can impact a building’s roof and exterior. Walking the property and being on the lookout for standing water or leaks from roofs and gutters is important. Chipped paint, siding dents and damage, cracked or leaking windows, foundation cracks, roof leaks, and clogged gutters should all be photographed, reported and repaired. If left unresolved, long-term issues can lead to more serious issues including foundation erosion and more.

Landscaping and Irrigation

Harsh winds, rain and snow can damage plants and limbs, especially on boxwoods, small shrubs and ornamental trees. Mulching, trimming broken limbs, pruning back plants, and cleaning debris needs to be done to prepare for spring growth. 


Colder temperatures arriving means the facility mechanical systems should be inspected and maintained. Replacement of air filters, flushing of water heaters, and checking carbon monoxide detectors and sprinkler and fire suppression systems should be done before summer arrives.

Call Us Today to Prepare Your Emergency Ready Profile (757) 825-9700.

Pre-Planning Helps to Minimize Business Interuption

11/5/2020 (Permalink)

As many as 50% of businesses close following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

The SERVPRO® Emergency Ready Profile is a web-based interface design. Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.

By developing a SERVPRO Emergency READY Profile for your business, you help minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.

  • Identification of the line of command for authorizing work to begin.
    This saves time, so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started?  Call 757-825-9700

Commercial Business Emergency Plan in Hampton

10/27/2020 (Permalink)

Are you Emergency Ready in Hampton? Our SERVPRO app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency. If you would like a free assessment of your facility, contact our team today to get started!

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial.

It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your Hampton home or business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Every hour spent cleaning up after a water damage is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need 24/7.

Call Us Today at 757-825-9700 to begin your Emergency Ready Profile!

Smoke Damage Coverage for Your Business

10/19/2020 (Permalink)

The suite next to yours had a kitchen fire and now you smell smoke all throughout your business. Now, you're wondering how to get rid of the odor and if the expense to do so is covered under your insurance policy.

Insurance and Smoke Damage

The good news is that in most cases smoke damage is covered under your commercial insurance policy. The sooner you contact your agent after having completed these "preparedness" steps could help with the claim approval process.

  • File a Claim reporting the smoke damage, the smell with your insurance agent or company.
  • Call a professional smoke damage restoration company to scope the damage and provide you with the cleanup and restoration details. This information will be submitted to your insurance company or agent.
  • Document with photos any damaged items, receipts, or repairs made as a result of the smoke damage.
  • An adjuster most likely will be sent to survey the damage.
  • Any repairs that are to be done, you will be required to show proof when they have been completed.  

Communication with your adjuster may be challenging but following these initial steps can help make for a positive experience. SERVPRO of Hampton North will follow up with your insurance company throughout your claim process.

Disaster Recovery Team Bahen

10/9/2020 (Permalink)

No job is too large for SERVPRO of Hampton North's Disaster Recovery Team. Our dedicated team of elite large loss specialists are qualified and strategically positioned throughout the United States to handle any size disaster. We work with hotels, property managers, schools, local and federal governments to ensure that the services people need most during a disaster are up and running again and able to aid the community.

What makes our specific team unique is our recent combined expansion with Team Bahen located in Virginia. Their 35 years of experience and multiple years of large loss experience has allowed us to reach a larger footprint here in Hampton.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. Our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor is what sets SERVPRO apart from other companies.

We are dedicated to helping you get your business back up and running and making it, "Like it never even happened."

Our Commercial Services

1/29/2020 (Permalink)

We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity.

The franchise professionals at SERVPRO Hampton North are ready to respond to your commercial cleaning needs. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a cleaning or restoration service for you restaurant, office building, apartment complex, or hotel our franchise professionals have the skills, training, and experience to make it, “Like it never even happened.”

Fire Damage: Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. 

Water Damage: There’s never a convenient time for flooding or water damage to strike your business. We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Mold: Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting.

Building and reconstruction services: When the structure of your home or business is damaged, it might be necessary to remove structure to get to the source, the cause of damage.   This is part of our mitigation process and our building and reconstruction services.

Do You Have Your Commercial Ducts in A Row?

10/3/2019 (Permalink)

SERVPRO of Hampton North provides professional cleanup and restoration of your commercial air ducts in Hampton, Call 757-825-9700

Do You Have Your Commercial Ducts in A Row?

Commercial buildings’ HVAC and air duct systems are the key players for good air quality. HVAC and duct cleanliness have a direct impact on how efficient your equipment functions.  When the system is clean, it should function at maximum capacity and provide good indoor air quality and be more energy efficient, meaning lower electric bills.

  • Every 90 days change out the system's filters to keep your commercial ducts in a row.  Be sure to check all connections, wires, or motors for damage and get them repaired immediately to keep your HVAC system safe and functioning properly.
  • Annually inspect your HVAC system and duct work for any visible signs of mold, excessive amounts of dust and/or debris, and for rodents. Little pellets, odors, or noises coming from your duct work could mean you have a rodent infestation and that you need to call a professional, SERVPRO of Hampton North. SERVPRO Hampton North has a team of cleanup and restoration technicians that will provide you with a free cleaning estimate for your HVAC system and its duct work.

Does your Commercial HVAC system seem to be running all the time, or the electric bill costs seem higher than normal, or there seems to be humidity on your windows and in your house or unstable temperatures?  Then it may be time for a cleaning as these may be signs or symptoms that your HVAC system needs a checkup.

SERVPRO of Hampton North understands the importance of a properly functioning Commercial HVAC and air duct system. When you need professional cleanup and restoration of your commercial air ducts, call us at 757-825-9700 for a free estimate.

Commercial Air Duct Cleaning

6/18/2019 (Permalink)

Commercial Air Duct Cleaning in Hampton

What's the big deal with Air Ducts?

When you are running a business, it’s easy to not think about air ducts or the quality of the air that you all are breathing.   What you should know is that regular maintenance to your air duct system can help improve the productivity of your HVAC systems and the quality of your air.

Usually a facility manager may not even think about air ducts until the building's system stops heating or cooling.  A ductwork system is designed to distribute airflow from your HVAC equipment to your entire commercial building.  This encompasses the air that is sucked from the whole building in the air conditioner/heater where it gets cooled or heated and then pushed back via the ducts into your working space.

The intake and output of the air are determined by how efficient a duct system is.  Only air is moved via ductwork.  What’s more is that there are many ductwork constructions and shapes.  They may be oval, round or rectangular in shape.  It might be fashioned from a wide range of materials like flexible plastics, fiberglass or different metals.

There are several types of commercial HVAC systems and most have an air duct system.   Roof top units are most common and found on the roof or ground and duct the conditioned air into the space. 

SERVPRO® of Hampton North has National Air Duct certified technicians who will inspect your HVAC air duct system at no charge.  After the inspection, you will receive a report and a quote to clean your commercial system.  We offer scheduled maintenance cleanings that will help to keep your system running more efficient and help to provide good air quality.

Think you have dirty ducks?  Call us at 757-825-9700.

by Kim Calantropo

Why You Should Keep Ductwork Clean

6/18/2019 (Permalink)

Air Duct Cleaning in Hampton

Your indoor air is as important as the quality of the air you breathe outside.  There are indoor irritants in the air you breathe like pollen, dust, and pet dander that encompass more than simply changing your equipment's air filter.

These irritants and contaminants collect in your air duct system and can only be removed with scheduled cleanings.  You should consider it as a part of your HVAC maintenance and a vital part of ensuring your employees health and your business cleanliness.  Here are a few reasons why you should keep your ducts cleaned.

  • Clogging of the ducts- Irritants like dust can clog your air ducts causing your HVAC equipment to work less effectively.  The clogging can also cause health issues.
  • You may be losing efficiency- If your air ducts are clogged, your equipment will be forced to work harder to maintain your temperature settings.  This results in higher utility bills and an inefficient system.
  • Presence of mold- Mold is hazardous to your health.  Mold can aggravate or cause health problems like asthma and allergies. An odor like the smell of dirty socks coming from your air vents can indicate the presence of mold in your HVAC system.
  • Presence of trapped critters- Occasionally rodents, birds or insects can become entrapped in the air duct system.  Any odor coming from the air vent system requires attention.

SERVPRO® of Hampton North offers air duct system inspections at no cost.  You will get the inspection results and a recommended plan of action. Commercial cleaning and maintenance plans are available.  Call us today at 757-825-9700.

Commercial Emergency Planning in Hampton

11/20/2018 (Permalink)

Commercial Emergency Planning in Hampton

The Best Way to Reduce Business Interruption Following a Disaster is to Plan for it NOW.

By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.   All your contacts, your property manager, engineers’ info, etc. accessible at the touch of a button.

SERVPRO® of Hampton North offers complimentary ERP services to commercial business owners and facilitators.

Your ERP with SERVPRO® will include: 

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in an emergency
  • A guide to help get you back into your building following a disaster
  • Establishes SERVPRO® of Hampton North as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call Missy Burns at SERVPRO® of Hampton North at 757-825-9700 today to get started!

Does Your Hampton Business Have the SERVPRO ERP Plan?

6/18/2018 (Permalink)

Let Us Help with Your Emergency Plan

Your Hampton Business Should Have The SERVPRO® ERP System

The SERVPRO Emergency Ready Profile system is a web-based interface designed to hasten our response times to business emergency calls.  The system was designed to help save business owner's time and money, allowing your doors to re-open more quickly.  

The SERVPRO ERP System requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our Marketing Representatives will help you complete your profile at no cost.

Your business profile will help your SERVPRO Marketing Representative to know your specific emergency contacts, business needs and circumstances before the emergency strikes your business.

Our SERVPRO Emergency Ready Profile system is especially beneficial to motels and restaurants when emergency relief workers will need to a place to stay and to eat. 

Here is a brief overview of some of the benefits the SERVPRO ERP System integration can provide your business.

Multiple Business Management 
When water damage strikes multiple business locations in Chesapeake, and surrounding areas at once, it can be difficult for some owners to form an adequate response plan of action for each of those locations.  The SERVPRO ERP System allows you to create a separate profile for each business under your jurisdiction.  This function has proved to be very effective in major storm and flood emergencies.

Insurance, Utilities, and Contact Management 
Businesses often have numerous connected suppliers, insurers, and other business partners that must be contacted in the event of an emergency.  The SERVPRO ERP System allows you to store and organize relevant contact lists and insurance information on a location-by-location basis, increasing communications efficacy for both you and SERVPRO.

SERVPRO of Hampton North has been helping local homes and businesses from the effects of water damage through quality care, equipment, and personnel for over 20 years.

For more information on the SERVPRO ERP System call us at (757)825-9700.

Commercial Water Damage in Hampton

5/7/2018 (Permalink)

Commercial Water Damage in Hampton

Flooding and water damage can strike your Hampton commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. 

At SERVPRO of Hampton North,  we work quickly to assess each unique situation and isolate the damaged area.  Every hour spent cleaning up is an hour of lost revenue and productivity.  In many instances, normal operation can continue in a temporary space while we restore your facility.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Hampton North professionals are trained to be mindful of legal and environmental concerns and strive to fully restore while working within your budget line.

Our staff are Highly Trained Restoration Specialists trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC industry certification, rest assured that our staff is equipped with the knowledge to restore your property.

Remember, when you have an emergency water event in Hampton, our Professionals offer fast, 24 hour emergency services, 365 days per year. 757-825-9700

Commercial Water Damage Restoration Facts

5/7/2018 (Permalink)

Commercial Water Damage in Hampton

In the restoration industry, there is more than meets the eye when it comes to water and the havoc it can wreak.  

Water Restoration Facts

  • A sheet of drywall standing upright in 1/2" of water can absorb as much as 6 inches in less than 3 hours.
  • Water is known as a "universal solvent" because it dissolves more substances than any other liquid.
  • Mold typically begins to grow within 24 to 48 hours in an untreated, moist environment.
  • A puddle of water around a water heater indicates a slow leak, or rusted or corroded fittings.  Act quickly as water heaters are under a great deal of water pressure.

Water Contamination Categories in the Restoration Industry

  • Category One-Water from a clean source that poses no risk of sickness or discomfort such as from an overflowing bathtub or from a broken water supply pipe.
  • Category Two-Water that has a significant degree of chemical, biological and/or physical contamination such as water from a dishwasher or washer, or aquarium leak or discharged Category One water that sits untreated for more than 24 hours becomes a Category Two.
  • Category Three- Water coming from a grossly unsanitary source or carrying disease causing agents such as releases from septic systems and flood waters or discharged Category One water that sits for more than 48 hours becomes Category Three, or discharged Category Two water that sits for more than 24 hours becomes Category Three.

The use of chemical agents that act as biocides may be used when there is a need to control or destroy pathogenic microorganisms during a restoration project.  The EPA defines three levels of biocidal activity:

  • Sanitizers which are designed to reduce the number of microorganisms
  • Disinfectants which are designed to destroy or inhibit the growth, but not necessarily  the spores.
  • Sterilizers which are designed to destroy all microorganisms and their spores, such as mold, bacteria, viruses, etc.

Have Commercial Water Damage Questions?  Call 757-825-9700

Water Damaged Contents in Hampton, VA

8/15/2017 (Permalink)

Ceiling leak caused contents water damage in Hampton.

Water Damages your stuff too.  At SERVPRO of Hampton, we have seen our share of damage from a leaking pipe between the wall,  a leaking upstairs toilet, a relief valve in the dishwasher that failed in the middle of the night, and of course damage from mother nature.

Most often our first thought is about the floors or the ceiling, or the walls that are going to be ruined and your contents, your treasures, your projects, your books can be overlooked.  

We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

For over 20 years, SERVPRO of Hampton helps to make it#LikeItNeverEvenHappened #HeretoHelp #SERVPROHampton

Restoring Your Hampton Commercial Property After A Water Damage Event

8/22/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Hampton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Hampton

SERVPRO of Hampton specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Levels of Commercial Damage

8/8/2016 (Permalink)

SERVPRO® of Hampton handles not only residential damage and restoration, but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Vandalism Damage Do's and Don'ts

5/27/2016 (Permalink)

When vandalism damage occurs to your property there are important things to remember while waiting for SERVPRO® of Hampton to begin property restoration.


  • Hose or wash egg or other residue damage from building exterior as soon as possible.
  • Carefully vacuum glass particles from carpets and upholstery.
  • Save containers revealing the ingredients of products used in vandalism damage.
  • Record all damage and photograph when possible.


  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.

Always call SERVPRO® of Hampton first at (757)825-9700.

Emergency Ready Profile

5/2/2016 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster such as fire and flood never reopen! Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency Ready Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working with SERVPRO of Hampton to develop your personalized Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of Hampton at (757)825-9700 today.